Build the foundations
Learn Salesforce objects, relationships, permissions and core sales/service workflows.
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Turn a business workflow into a usable Salesforce solution.
Learn Salesforce objects, relationships, permissions and core sales/service workflows.
Build a configured application with validation, Flow automation and reports.
Plan data migration, access testing, integrations and error handling. Add Agentforce only after the platform foundations.
Deliver a requirement-to-test traceability pack and demonstrate the solution to a business user.
Your checklist stays in this page session only. It is a self-check, not a skills assessment.
Pick one credential that matches the technology in your target vacancies. Check prerequisites and prove the skills with a project before booking.
A core route for consultants and administrators configuring Salesforce to support business processes.
Before booking: Practise administration in Salesforce, including users, data, automation and reporting.
For building custom business applications with Salesforce configuration tools.
Before booking: Practise the relevant Salesforce product in a hands-on environment before booking.
For translating business problems into clear Salesforce solution requirements.
Before booking: Practise the relevant Salesforce product in a hands-on environment before booking.
Useful for Salesforce professionals implementing agents within CRM processes and customer workflows.
Before booking: Build Salesforce platform knowledge and practical Agentforce implementation experience.
Review the official source for fees, assessment format, prerequisites and award/renewal requirements. Guidance reviewed 13 September 2026.
Build a lead-to-opportunity workflow in a developer environment with role-based access, Flow, reports and UAT cases.
Use these original practice scenarios to structure your answers. They are not leaked exam questions or an employer’s interview script.
A strong answer covers: Review object permissions, organisation-wide defaults, role hierarchy, sharing and permission assignments.
A strong answer covers: Compare complexity, limits, maintainability, testing and the team’s operating capability.