Privacy Policy

1. Information We Collect

We may collect personal information such as your name, email address, phone number, and location when you voluntarily submit it to us through our contact forms, WhatsApp chats, or voucher purchase requests. We also collect non-personal data such as browser type, operating system, and web pages visited to help manage our website.

2. How We Use Your Information

The information we collect is used to:

• Provide you with information, products, or services that you request from us.
• Process transactions and deliver exam vouchers.
• Schedule personalized training sessions.
• Improve our website and customer service.
• Send periodic emails regarding your order or other products and services.

3. Data Protection

The career résumé reviewer and editor process PDF, DOCX and text content in your browser. These tools do not upload your résumé to our server, an AI service or WhatsApp, and do not automatically save it in browser storage. Changes are held in page memory. Clear the review or leave the page to discard it; downloaded PDF, Word, text and draft files remain on your device. A saved draft contains your editable fields and original imported résumé text. Keep that file private and reopen it in the editor to continue later. Normal website analytics and page visits are separate from the review. Job application links open third-party sites with their own privacy practices.

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

Website enquiries and advertising measurement

When you submit a certification enquiry, we save your contact details, selected certification, role, experience, exam country, timeline and requested service in private Vercel storage to handle your request. Campaign tags may be retained on your device for up to seven days and included with the enquiry to identify which advertisement led to it. Our enquiry records are accessible to authorised business administrators; they are not public downloads. Contact us to request access, correction or deletion of your enquiry details.

On certification, enquiry and contact pages, you can allow or decline advertising measurement. When allowed, the Meta Pixel can use advertising cookies and share a page visit or a successfully received enquiry event with Meta. We do not attach your form answers, phone number, email or résumé contents to these events, and automatic advanced matching is not enabled. You can change this choice using Ad cookie settings. Declining does not prevent enquiry submission. Our existing Google website analytics operate separately.

With advertising measurement allowed, we retain campaign tags, Google ad click identifiers and the ad's device category on your device for up to seven days. When you open our WhatsApp link after a Google ad visit, we may add a reference to your message and save that reference with the campaign details and page path in private storage. Authorised business administrators can match a message you actually send to this reference and record its qualification or payment separately. We do not save your WhatsApp message text through this click measurement or send it to advertising platforms. Declining measurement clears stored campaign attribution and does not prevent you from contacting us.

Pricing links open WhatsApp directly; a website form is not required. Opening WhatsApp does not establish that a message was sent, an enquiry qualified or a payment made. Only confirmed outcomes may later be used for conversion reporting. WhatsApp applies its own privacy terms. You can request deletion of an attribution record by quoting its reference.

5. Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information on our Contact Us page.