Salesforce Certified Agentforce Service Consultant
For consultants implementing scalable Salesforce customer-service solutions.
What this credential focuses on
Who should consider it?
Practise the relevant Salesforce product in a hands-on environment before booking.
Eligibility comes first.
Check the current exam guide for prerequisite credentials, registration and maintenance requirements.
How to register
Sign in to Trailhead Academy with your Salesforce learning account.
Choose the exact credential and review its exam guide and prerequisite credentials.
Follow the scheduling flow to Pearson; select the available delivery method, language and appointment.
Review the fee, identification and cancellation rules, complete booking and keep the confirmation. Check maintenance tasks after earning the credential.
Use the current Salesforce credential name. Some familiar names have changed, including Data Cloud Consultant to Data 360 Consultant.
Salesforce exam registrationMake it count in your career.
Deliver a business workflow with permissions, clean data, an agent escalation path and user acceptance tests.
The career guidance here is editorial. A certification can support your profile, but its value depends on your practical ability, your employer’s technology and the role you are targeting.
Official exam source reviewed 13 September 2026. Confirm current details and availability with the provider before booking.