ServiceNow Certified System Administrator
A starting credential for professionals configuring and maintaining the ServiceNow platform and its business workflows.
Official CSA blueprint checked 20 September 2026. Schedule and complete the exam within 90 days of registration. Maintaining the credential requires annual delta exams and the applicable maintenance fee.
What this credential focuses on
Who should consider it?
Practise administration in an authorised instance. ServiceNow recommends three to six months of platform experience.
Eligibility comes first.
Review the current CSA blueprint and recommended preparation, then register through ServiceNow University. Check identification and scheduling requirements before paying.
How to register
Sign in to ServiceNow University and open the exact CSA, CAD or implementation-specialist credential.
Read its current exam blueprint, learning path and any prerequisites. Prepare using official training and authorised practice.
Follow the credential’s registration instructions, review the fee and eligibility window, then use My Exams to schedule with the authorised exam provider.
Confirm the available delivery method, identification rules and appointment. After passing, follow the applicable delta-exam and certification-maintenance requirements.
Each credential has its own requirements. The current CSA blueprint directs candidates to Pearson test centres or OnVUE and requires completing the exam within 90 days of registration; check the selected exam’s instructions before paying.
ServiceNow University exam registrationMake it count in your career.
Build an authenticated API with integration tests, deployment automation and production observability.
The career guidance here is editorial. A certification can support your profile, but its value depends on your practical ability, your employer’s technology and the role you are targeting.
Official credential source reviewed 2026-09-13. Confirm current details and availability with the provider before booking.