Explore ServiceNow administration, application development and implementation certifications. Choose CSA, CAD or the specialist credential matching your ServiceNow product and role.
Already know your exam? Search below. Not sure yet? We’ll help you narrow the options.
Sign in to ServiceNow University and open the exact CSA, CAD or implementation-specialist credential.
Read its current exam blueprint, learning path and any prerequisites. Prepare using official training and authorised practice.
Follow the credential’s registration instructions, review the fee and eligibility window, then use My Exams to schedule with the authorised exam provider.
Confirm the available delivery method, identification rules and appointment. After passing, follow the applicable delta-exam and certification-maintenance requirements.
Each credential has its own requirements. The current CSA blueprint directs candidates to Pearson test centres or OnVUE and requires completing the exam within 90 days of registration; check the selected exam’s instructions before paying.
ServiceNow University exam registrationSearch an exam or browse by provider. Open any certification to read the details.
A starting credential for professionals configuring and maintaining the ServiceNow platform and its business workflows.
Practise administration in an authorised instance. ServiceNow recommends three to six months of platform experience.
For developers building and deploying applications on the ServiceNow platform.
Build a scoped application and practise scripting, permissions, testing and deployment using official learning resources.
For consultants configuring ServiceNow Customer Service Management to support customer-service operations.
Work through the official CSM implementation learning path and practise customer-service workflows in an authorised instance.
For consultants implementing ServiceNow HR Service Delivery and employee-service workflows.
Practise HR service configuration and employee workflows alongside the official implementation learning path.
For consultants implementing ServiceNow IT Service Management processes and workflows.
Practise configuring service-management workflows and validate them against realistic business requirements.
These are Global Certs IT editorial fit ratings, not official provider rankings or learner reviews. A 5/5 role match is directly aligned with the role; 4/5 adds supporting skills. Experience adjusts the score to help you distinguish a practical next step from a stretch goal.
With “Any experience”, ratings show role relevance alone. A credential supports your profile; practical skills, projects and your target employer’s technology still matter.
Official pages were checked on 2026-09-13. Bookable betas are labelled. Known retired exams are excluded from recommendations. Confirm exam versions, regional availability, eligibility and fees on the linked official page before paying.
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